Shipping

SHIPPING
+ All orders are processed from our Alameda,CA studio within 1-3 business days.  Because the nature of a small team, some orders will take up to 3 days of processing before they are ready for shipment. Please allow more time for processing during holidays and peak sales.  We process and ship orders Monday-Friday, excluding holidays.

+ A shipping confirmation with tracking will be sent when your order has been shipped. Domestic orders will be shipped via UPS or USPS Priority Mail. International orders are shipped via USPS First Class International unless other arrangements are made prior to shipping.  For buyers interested in Delivery Confirmation/Tracking, USPS Global Express is the only shipping method which includes these services.  If you wish to upgrade please contact us at info@micaelagreg.com for a quote. 

 International customers are responsible for any additional costs imposed by the local government upon delivery to the destination country. The purchase price does not include taxes or import duties.

+ International deliveries that are refused and returned to sender will incur a 10% restocking fee deducted from their refund. The original shipping cost will not be refunded.

+ We are not responsible for items lost, damaged or stolen in the mail. Please note that once an order is scanned by the carrier, the item becomes that carrier's responsibility and Micaela Greg is no longer liable.  

      PACKAGING


      We strive to use a minimal and sustainable approach when it comes to our packaging.  When possible we use recyclable, plastic-free and compostable materials in order to create the lowest environmental impact.  Our mailers are made from 100% recycled materials and are 100% recyclable, biodegradable and compostable.  Many of our garments are packaged in a reusable cotton dust bag or a biodegradable bag from The Better Packaging Co.  The best part is the biodegradable bags are able to be home composted with your food scraps and garden waste.